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πŸ” Refunds & Cancellations

We aim to keep things transparent and clear about our refund policy.

⚠️ Important Notice About Lab Orders

Due to the specialized nature of laboratory testing and analysis:

  • Lab orders are non-refundable once placed
  • This policy exists because lab resources are allocated immediately upon order placement
  • Each test kit is specifically prepared for individual orders

🀝 Having Issues?

While we cannot offer standard refunds, we understand that issues can arise. If you're experiencing problems with your order, we want to help.

πŸ“¬ How to Contact Us

If you're having concerns about your order, please email us at support@anabolicinsights.ai with:

  • Your order number
  • A detailed description of your concern
  • Any relevant information that can help us assist you better

We'll review each case individually and respond within 2–3 business days.

πŸ’‘ Our Commitment

While we maintain a no-refund policy, we are committed to:

  • Addressing any quality issues with our service
  • Ensuring you receive the accurate results you paid for
  • Finding appropriate solutions for legitimate concerns

We appreciate your understanding of this policy.

β€”Team Anabolic Insights