π Refunds & Cancellations
We aim to keep things transparent and clear about our refund policy.
β οΈ Important Notice About Lab Orders
Due to the specialized nature of laboratory testing and analysis:
- Lab orders are non-refundable once placed
- This policy exists because lab resources are allocated immediately upon order placement
- Each test kit is specifically prepared for individual orders
π€ Having Issues?
While we cannot offer standard refunds, we understand that issues can arise. If you're experiencing problems with your order, we want to help.
π¬ How to Contact Us
If you're having concerns about your order, please email us at support@anabolicinsights.ai with:
- Your order number
- A detailed description of your concern
- Any relevant information that can help us assist you better
We'll review each case individually and respond within 2β3 business days.
π‘ Our Commitment
While we maintain a no-refund policy, we are committed to:
- Addressing any quality issues with our service
- Ensuring you receive the accurate results you paid for
- Finding appropriate solutions for legitimate concerns
We appreciate your understanding of this policy.
βTeam Anabolic Insights